Your Questions Answered

FAQ

When will my order ship?

We usually need 1–2 business days to prepare your order because every item is made with love and care. Once it’s ready, we’ll ship it right away! Most orders arrive within 5–7 business days after dispatch, depending on your location. You’ll receive a tracking link by email as soon as your order ships, so you can follow its journey to you.

Do you offer gift options?

Yes! Our photo magnets, travel tags, and prints make the sweetest gifts. If you’d like to include a special note or have it gift-wrapped, just leave us a message at checkout — we’ll make it extra special for you.

How can I contact you?

If you have any questions at all, you can reach us anytime at onlinetveksha@gmail.com or through the Contact Us page. We love hearing from you!

Do you accept bulk?


We’d love to help you create something special for events, gifts, or large orders. Whether you need a bunch of photo magnets, travel tags, or prints for a party, wedding, or business, we’re here to make it easy for you. Please reach out to us at onlinetveksha@gmail.com or through our Contact us page with your ideas and quantity — we’ll get back to you with options and pricing as soon as possible.

What kind of photos should I upload?

Clear, high-quality photos work best! Phone photos are absolutely fine — just make sure they’re not blurry or too dark. If you’re ever unsure, feel free to message us before you order — we’re always happy to help you pick the perfect shots.

Do you accept returns or exchanges?

Each product is custom-made just for you, so we’re not able to accept returns or exchanges. But your happiness means everything to us — if there’s ever an issue with your order, please reach out right away so we can make it right.